Mission Statement

ASR, an ISO 9001:2000 certified company, provides Federal, State and Local housing agencies with highly qualified, cost-effective and timely third-party facility physical inspection, quality assurance, engineering, software and consulting support services for compliance with Federal, State and Local building codes/requirements.
We provide a full or customized service program tailored to the needs of our client.

GSA Contract Awards:

    GSA has awarded ASR with a Professional Engineering Services (PES) Contract to support federal, State, and Local Government Agencies.
    Contract #: GS-23F-0023K Dated 10/27/99

    GSA has awarded ASR with an Information Technology (IT) Contract to support Federal, State, and Local Government Agencies.
    Contract #: GS-35F-0092J Dated 11/19/98

Typical ASR Assurance Services

What We Offer

     Experience. Over 20 years in the inspection industry with more than a million inspections completed.

     Trust. We've earned the trust of Government Agencies and Corporate America by consistently exceeding the high quality and service standards they set. Keeping that business demands attention to detail, attention that we promise and deliver.

    One-stop solution. General home inspections, multiple dwelling inspections, structural inspections and more! Whatever the need, wherever the inspection, you can count on ASR.

    Technological advantage. ASR prides itself on being a high-tech inspection management firm. We successfully utilize automation in the inspection management industry.

      Our Web-based inspection management software provides our clients with all the tools necessary to manage the entire inspection process, saving them literally thousands of dollars in efficiency gains.

      Through the use of ASR’s proprietary inspection software, our inspection report quality and consistency are simply unmatched in the industry. On average, turnaround times are days faster than any other inspection company.

      Sophisticated inspector performance tracking software identifies and addresses potential problems before they become issues.

    Nationwide network. The most experienced and professional inspectors and corporations the industry has to offer, with ongoing network development, training and support. The high volume of inspections provided to our strategic alliance partners ensures quality, responsiveness and loyalty.

    Quality assurance. Professional quality assurance staff ensures accuracy of all inspection reports. Our flexible quality assurance software system allows for the incorporation of specific corporate policies to ensure all of your reporting requirements are met.

    ASHI Standards of Practice. All inspections adhere to the Standards of Practice of the American Society of Home Inspectors––the highest in the industry.

    Standardized reports nationwide. Our reports are consistent and easy to understand. No matter which of our inspectors perform the inspection, you can count on your report to be delivered in a standardized format, making your review a snap.

Property Inspection Support Services
  • Physical inspection of single and multi-family housing for compliance with Federal, State and Local municipal housing codes and requirements.
  • Pre-purchase, pre-renovation inspection of property.
  • Inspection surveillance and process reviews at facilities.
  • Review of inspection process documentation.
  • Review and/or development of quality systems and inspection procedures to conform to agency requirements.
  • Audit of inspector performance to requirements of client quality system at property sites.
  • Development of corrective action plans and their implementation.
  • Development of solutions to quality engineering problems.
  • Participation in Agency presentations and meetings to provide periodic status.
  • Audits of any subcontractor operations and all inspection operations.
Services performed
  • Physical inspection of Public Housing Authorities properties
  • Single and multi-family home inspections
  • Annual Mortgagee physical inspections
  • Health and safety assessments
  • FHA inspections
  • Fire safety inspections
  • “Third-party” physical and structural inspections for new loan underwriting analysis.
  • Phase I & II Site Assessments
  • Asbestos and Lead Surveys
  • Air & Noise Monitoring
  • Gas Exposure Hazards
  • Site Remediation
  • Construction inspections, new or remodeled facilities
  • Scoring of property based on the HUD/REAC software model
  • Conduct performance audits
  • Develop workout plans for troubled Housing Authorities
  • Management Information System (MIS) needs assessment
  • Capital Needs Assessments (CAN)
  • Feasibility studies
  • Physical Condition Assessment (PCA)
  • Training and Technical Assistance
  • Assessment and Evaluations
  • Customized Technical Assistance
ASR and its strategic partners’ clients include government organizations, financial institutions, private businesses and multifamily housing organizations.

Physical Inspections

ASR and its strategic alliance partners are leaders in the physical inspection field having conducted thousands of inspections utilizing the Uniform Physical Condition Standards (UPCS).  We have been involved with the HUD/REAC Physical Assessment Sub-System (PASS) and currently have a nationwide cadre of highly trained inspectors throughout the United States.
In addition to annual physical inspections ASR provides:

  • Health and life safety assessments (including ADA and Section 504 compliance)
  • Fire safety inspections
  • Due diligence analysis of properties for individual or bulk asset sales
  • Specific problem asset physical analysis with repair/upgrade pricing
Take advantage of the ASR experience and expertise to satisfy the physical inspection needs of your properties.
    ASR and its strategic alliance partners perform inspections to provide the client with a better understanding, as observed at the time of the inspection, of the following property conditions:
  • Structural System and Basement
  • Exterior and Grounds
  • Roof System
  • Plumbing and Bathrooms
  • Electrical and Kitchen
  • Heating and Cooling
  • Interior and Attic
  • Insulation and Ventilation
  • Fireplaces and Fuel burning appliances
  • Patios and Porches
  • Safety Issues
Physical Condition Assessments (PCA)

ASR and its strategic alliance partners specialize in Multifamily Services.  Each PCA will among other items include:

    A description and cost estimate for all the Critical Repair Items, including Health and Safety violations that require immediate attention.

    A description and cost estimate for the Immediate Physical Needs, which need to be addressed over the next twelve-month period.

    A delineation of the Long-term Physical Needs to ensure the project’s physical integrity over the greater of (a) the remaining term plus two in years of the underlying mortgage or (b) a twenty year time horizon.

    A description of any visible evidence of hazardous substances including but not limited to:

    Any repairs and associated costs needed for nonresidential buildings such as community buildings, management or maintenance offices, garages, etc.

    A description and associated costs relating to any items needed by a property that relate to market demand, as supplied to the inspector by the appraiser or IHFA directly.

Physical Condition Scoring System

ASR has developed an electronic scoring system based on the HUD/REAC Uniform Physical Condition Standards (UPCS) that provides a pro forma score nearly identical to the HUD/REAC scoring.  ASR and its alliance partners have inspected many properties using various versions of the HUD UPCS Software.  We are a leader in the industry and understand every aspect of the UPCS as well as the PASS (Property Assessment Sub-System).

    These scores utilize the latest 2.3 Public Version of HUD/REAC Physical Inspection Software.

    Each property can be 100% inspected with a score generated based on our internally developed scoring system.

    Reports are electronically retrieved and/or available in hard copy with a separate Deficiency Report to assist in generating maintenance requirements.

    A quality control process to insure Federal, State or Local requirements are satisfied.

Standards of Practice

The American Society of Home Inspectors (ASHI) formed in 1976 has established the ASHI Standards of Practice and Code of Ethics to help buyers and sellers make real estate transaction decisions based on accurate, objective information.
The ASHI Standards of Practice guide home inspectors in the performance of their inspections. The Standards of Practice reflect information gained through surveys in the field and of the consumers' interests and concerns. Vigilance has elevated ASHI's Standards of Practice such that they are the most widely accepted home inspection guidelines in use and are recognized by many government and professional groups as the definitive standard for professional performance.

Code of Ethics
Honesty, justice, and courtesy form a moral philosophy which, associated with mutual interest among people, constitutes the foundation of ethics. ASR and its partners recognize such a standard, not in passive observance, but in a set of dynamic principles guiding their conduct. It is their duty to practice the profession according to this code of ethics.

Reporting

Purpose of Home Inspection Report:
To report the opinion of the inspector based on a visual inspection of the building.  The inspector evaluated the building based on its “as is” condition, as of the date of inspection.  Limitations and guidelines as established by the American Society of Home Inspectors were followed.
Objective of Home Inspection Report
To provide the client with a written report of the building, consisting of visual inspections of items listed in the ASHI Standards of Practice.  If a particular problem was noted, the inspector and his/her report will recommend that a professional in that area of expertise be consulted.
ASR believes that home inspection reports should be made to the client as quickly as possible to allow ample time for corrective action and timely closing.

    On-Site Report allows you to quickly and easily review your inspection report at the inspection site with your Inspector. Our on-site reports have been developed and field-tested over many years to give you valuable information about your home in a useful, easy-to-read format.

    Typed Narrative-Style Report presents your inspection results in an impressive, easy-to-read written format.  Narrative reports also include helpful Maintenance Notes specific to your home so you can protect your investment.

    Digital Inspection Photo Report: ASR’s Photo Reports help you see the inspection through your Inspector's "eyes" with high-resolution color photographs printed right in your report. Ideal for out-of-town buyers who can't be on-site for the inspection, our Photo Reports help you effectively communicate with real estate agents, home owners, attorneys and repair contractors by allowing them to see the inspection results firsthand.

    Inspection Photo Web Page Report: ASR uses the Internet for inspection reporting. Our Photo Web Page Reports allow you to see the inspection through your inspectors "eyes" with the simple click of a mouse.  Each Photo Web Page Report includes your own private web page of inspection photos with descriptive captions posted to a web page at our site.

Our report has been carefully constructed to provide the kind of information a homeowner or buyer needs. It contains valuable information about the overall condition of the home, as well as identifying the major building components.
After performing HUD related inspections, our inspector will electronically transmit the completed inspection reports through a secured Internet connection to the Housing Agency/Authority no later than the next working day following the completion of an inspection.

Formally Trained and Certified Personnel

There is no one background that fully trains an individual for all the different conditions that may exist in a home. Every ASR home inspector is certified. Only one in fifty potential inspectors has the technical and communication skills required by ASR.
Each inspector must undergo a comprehensive training program. The inspector must pass an in-depth review of his/her inspection abilities as well as a written test trained and certified in home inspection by an organization such as the National Institute of Building Inspectors (NIBI), thus guaranteeing their whole-house knowledge.
Upon completion of training, each inspector is subjected to a complete in-field review before he/she can inspect a house. The result of all this preparation is a quality inspection that is performed objectively and professionally.

Project Management

Resources

  • A cadre of technical and administrative managers, with extensive experience managing complex government, commercial and industrial programs, with the objective of achieving quality and schedule performance goals
  • Sophisticated state-of-the-art cost/schedule control systems

Typical Support Activities

  • Coordination of multi-disciplines to resolve technical issues
  • Implementation of schedule control systems
  • Critical path analysis and development of milestone charts
  • Schedule analysis, status reporting, monitoring and control of programs
  • Corrective action plans and implementation
  • Program reports and program reviews
  • Management and support for program data and report requirements
  • Subcontractor oversight management
  • Employee and Subcontractor performance appraisals
All support programs use ASR's project management procedures to ensure the most effective use of modern management tools in planning, organizing and controlling all program activities.

ASR's program managers, reporting to the Director of Operations, are assigned program responsibility.

The program director/manager provides a close interface with clients and responds in a timely and effective manner on all aspects of a programs’ performance, trends, costs, schedules, manpower, documentation, regional office needs, technical and expense reports, client presentations, corrective actions, continuous improvement activities, etc. to further ensure on-time delivery of quality services within budgeted cost.

All inspection/quality assurance personnel and supervision are trained and inculcated in the requirements, goals and procedures of the program and the client.

ASR computerized MIS monitors all schedule assignments and tracks all activities and deliverables.

Supervisors, program management and senior management hold weekly program performance reviews.

Assignments from client are logged into an automatic database for delegation to each inspector/auditor and follow-up/coordination by supervisors and coordinators.

Supervisors are required to review reports of inspector/auditors for performance evaluations.

Work schedules are developed and controlled by means of a proven automated scheduling system.

Reports to clients are reviewed and approved by ASR supervision and program management.Client recommendations are sought at regularly scheduled reviews.

ASR Strengths in Quality Assurance

  • ISO 9001:2000 certified company
  • Proven track record of success on every client project involving inspections/audits nationwide Know-how in recruiting, training and assigning the very best professionals to perform and comply with government, commercial and industrial specifications
  • Clear understanding of customer goals, schedules, budgets, technical and performance requirements
  • Ability to perform on/ahead of schedule
  • Capabilities in planning, organizing and maintaining quality systems
  • In-place national quality field organization to reduce travel expenses, backed up by a data base containing over 29,000 on call professional inspection/quality assurance personnel
  • In-place national infrastructure of professional individuals and strategic alliance companies ready to assist ASR and its clients.
  • Quality Assurance staff members matched to assignments by skills inventory listing
  • Low overhead and G&A rates to benefit client
  • Vast experience in inspection, auditing and surveillance at facilities nationwide
  • Completion of all inspection activities nationwide by ASR per client specifications in a timely manner
  • Inspection staff augmented and supported by experienced professional quality assurance and design engineers
  • Individual and corporate performance appraisal system based on experienced observations from clients, customers, and internal management
  • ASR supervisors have extensive technical and business training and 10 (ten) years minimum involvement with commercial industry or government. This will ensure total customer satisfaction through on-time, quality performance in the most cost-effective way.