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Mission Statement : ASR, an
ISO 9001:2000 certified company, provides Government agencies with highly
qualified, cost-effective and professional support services, worldwide.
These services will facilitate agencies’ response to evolutionary influences
and mandates and will enable them to continuously improve their mission
performance. Support is in the following specialties:
Company Strengths:
- ISO 9001:2000 certified company
- Worldwide reputation for providing reliable services
- Uncompromising ethical standards
- Attractive rate structure
- State-of-the-art communications systems
- A worldwide network of professionals experienced in
Engineering, Logistics, Quality Engineering, Information Technology,
Program Management, Contract Administration and Financial Analysis.
Professional,
Administrative and Management Support Services ASR
provides a cadre of administrative personnel with extensive experience
supporting complex programs, with the objectives of achieving quality
and reliable products or services, schedule and cost performance goals.
Support Services:
- Program Management and Administration
- Contract Management and Administration
- Acquisition Management and Administration
- Business Process Reengineering
- Business Process Improvement
- Benchmarking
- Quality Management
- Performance Measurement
- ISO 9000 and ISO 14000
- Activity based costing
- Financial Management
Project Management and Control:
- Customer support programs utilize project management procedures
to ensure effective use of management tools in planning, scheduling,
organizing and controlling all program activities and elements.
Scientific, Engineering and Technical
Support Services
ASR provides a cadre of highly capable
technical professionals for applications in basic and applied research.
Our personnel perform advanced development of hardware and software
for testing and engineering development, systems development and systems
testing through ASR's GSA Schedule for Professional Engineering Service
NO. GS-23F-0023K can be used to ease contract preparation
Support Services:
- Process and Product Development and Improvement
- Test plans and procedures and product testing
- Software development and maintenance
- Simulation Studies
- Technical report preparation
- Document review
- Engineering Project Management/Field coordination
- Design and Drafting via CAD/CAM & CATIA
- Configuration Management
- Engineering Database Management
- Value Engineering programs
- Prototype design, development, manufacture and evaluation
- Test Program Sets (TPS) development, test and evaluation
Information Technology Services including
Telecommunications
ASR provides Information Technology system
expertise and services to government agencies. Our personnel have been
responsible for managing, defining, implementing, operating and maintaining
complex information systems. These services can be contracted using
ASR's GSA Schedule for Information Technology No. GSA-35F-0092J
System Application Domains:
- Telecommunications Systems
- Financial Systems
- Inventory Management and Control
- Human Resource Information System
- Web Site Development
- LAN/WAN Network Management
- Client/Server
- Electronic Commerce / Electronic Data Interchange
- Decision Support Systems
- Custom Software Packages
Operational System Software and Hardware Platform:
- Operational requirements
- System and user requirements definition
- Database modeling and design
- Network design
- Application program analysis/programming
- System programming
- System administration
- Network administration
- System test and maintenance
Services provided include:
- Systems front end analysis and design
- Systems design, development/programming and test
- Systems project management and control
- Software Quality control, Configuration management,
Technical publications, Software test, IV&V, etc.
Quality Assurance and Inspection Services
ASR provides a cadre of quality assurance professional
and technical personnel with extensive experience in supporting customer
QA requirements. Our personnel have in-depth knowledge of all Military,
NASA, Commercial, International and Industrial Association specifications.
Support Services:
- Assessment of Contractors Quality Systems
- Preaward surveys and plant audits of supplier facilities
worldwide
- Production surveillance, process review and expediting
service
- Product fabrication evaluation
- Sub-tier supplier evaluations
- Process safety programs
- Reliability and Maintainability programs
- Software Quality control
- Highly skilled and experienced inspectors selected by
geographic location and timely availability
- Property inspection per HUD, State and local government
requirements.
- Housing Authorities
Management support services:
- Resident quality assurance representation worldwide
- Development of quality systems and inspection procedures
to conform to customer requirements
- Audit of performance to quality systems and procedures
such as ISO 9000, ANSI, ASME etc. at new and existing suppliers
- Development of statistical process control (SPC) systems
- Logistic support services
- Support Total Quality Management (TQM) programs
Project Management and Control:
- Customer quality support programs utilize project management procedures
to ensure effective use of management tools in planning, scheduling,
organizing and controlling all program activities
Contractor Production Management
Support Service
ASR provides a cadre of manufacturing and
production personnel with extensive experience supporting complex programs,
with the objectives of achieving quality and reliable products
delivered on schedule and on cost.
Support Services:
- Establishment of Cost and schedule control systems
- Pre-award facility survey support
- Acquisition planning
- Life cycle cost planning and evaluation
- Government property administration support
- Contract negotiations support
- Review of technical proposals
- Independent evaluation of program progress
- Production readiness reviews
- Evaluation of purchasing and subcontracting systems
- Subcontractor Quality Assurance evaluation
- Support Total Quality Management (TQM) programs
- Software quality control
Project Management and Control:
- Customer quality support programs utilize project management procedures
to ensure effective use of management tools in planning, scheduling,
organizing and controlling all program activities.
Total Quality
Management
ASR provides a cadre of highly professional quality
personnel with many years of extensive experience in the concepts and
principles of Total Quality Management (TQM). The components of
TQM include management style: quality trilogy of planning, control and
improvement, and tools and techniques to achieve TQM.
System Applications:
- Project planning and Management
- Strategic Planning
- Horizontal organization
- Policy Deployment Planning /Hoshin Planning
- Cross-functional teams
- Concurrent engineering
- Team building, training and effectiveness
- Process Mapping
- Just-In-Time (JIT) planning
- Economic Value Added (EVA)
- Market Value Concept (MVC)
- Failure Modes and Effects Analysis (FMEA)
- Continuous Improvement
- Change Management
- Benchmarking
- Quality Function Deployment (QFD)
- Design of Experiments (DOE)
- Activity-Based Costing (ABC)
- Quality Circles
- Problem Solving Techniques:
- Data Collection
- Metrics Design
- Pareto Chart
- Trend Charts
- Brainstorming
- Process Flow Diagrams
- Fishbone Diagrams
- Cause and Effect Diagram
- Storyboarding
- Frequency Distribution and Histograms
- Statistical Quality/Process Control:
- Control Charts
- Process Capability Measurement
- Correlation and Regression Analysis
- Hypothesis Testing
- Analysis of Variance (ANOVA)
- Multivariate Analysis
- Monte Carlo Sampling
Lean Six Sigma
Lean Six Sigma
is a discipline based on the combination of two well-known improvement
principles, Lean and Six Sigma, which involves increased speed and reliability
of processes while minimizing waste. ASR's knowledge of the various
disciplines required within the field of Lean Six Sigma is verified
by the resumes of our Quality Personnel. ASR is capable of providing
highly talented professionals in a rapid and cost effective manner ensuring
complete customer satisfaction. This can be accomplished by using ASR's
internal database of technical experts to deploy local service at multiple
locations with minimum response time and travel cost.
Past was:
Lean. Focus in eliminating non-value
added waste in a process with goal of reducing process cycle times, improving
on-time delivery performance and reducing cost.
Six Sigma. Using statistical techniques to understand,
measure and reduce process variation with the primary goal of achieving
improvements in service quality and cost.
Today is:
Lean Six Sigma. An integrated and
balanced combination of the speed and variation reduction power of both
Lean and Six Sigma to achieve business management process full optimization.
Lean Flow DMAIC
Roadmap utilized by ASR Professionals:
- (D) Define (Organize and Begin)
- (M) Measure
(Process Data Collection)
- (A) Analyze
(Plan Process Layout)
- (I) Improve
(Physical Change)
- (C) Control
(Maintain Lean Flow Operation)
ASR implements process improvements for Six Sigma requirements in the
following ways:
- General Methods
- Upon creation and implementation of a quality system, continuous
support and effort from all personnel in the organization under the
leadership and direction of senior management. It is necessary to
create a project plan and implementation team to successfully develop
and implement a documented management system.
- Basic Quality Applications - Structured problem
solving is a significant part of process improvement and achievement
of business results. More advanced techniques of problem solving including
data collection/analysis, problem narrowing and root cause analysis
are effective for large cross functional or complex problems.
- Statistical Quality/Process Control - Many of the
techniques developed by mathematical statisticians for the analysis
of data are used in the control of quality. Although the statistical
techniques were originally used in mass production manufacturing environments,
the same techniques may be applied to other types of activities in
all sectors of the economy including service business, government,
and education.
- Other Quality Methods and Techniques
- Pure statistical analysis techniques are not an all encompassing
methodology of implementing process improvement to problem solving.
Other methodologies have been developed and implemented with success.
ASR's implementation of these quality tools within their areas of
expertise have been proven to be effective for ensuring continuous
improvement in processes, increased productivity, and higher customer
satisfaction.
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